HomePrintPrinting a Received E-mail Attachment (E-mail RX Print)

Printing a Received E-mail Attachment (E-mail RX Print)

E-mail RX Print

E-mail RX Print is a function that prints a file attached to an E-mail received by the machine.

If you send the E-mail, to which the target file is attached, to the E-mail address of this machine, you can print the file on this machine without using the printer driver. If necessary, you can save an E-mail attachment in a User Box of the machine.

  • To use this function, an option is required. For details on the required option, refer to Here.

E-mail and attachment conditions

To use the E-mail RX Print function for printing, E-mails and attachments must satisfy the following conditions.



Number of files

Up to 20 files

File size


Supporting file type

PDF, Compact PDF, XPS, Compact XPS, TIFF, JPEG, OOXML (.docx/.xlsx/.pptx), PPML (.ppml/.vdx/.zip)

  • A banner-size file cannot be printed even if its file type is one of those mentioned above.

E-mail format

The E-mail format has the following restrictions.

  • E-mails encrypted by S/MIME are not supported.

  • Restoration of E-mails that have been split into parts is not supported.

Specifying an address

Address (To), CC, BCC

  • Files that do not satisfy the above conditions are discarded. Detailed information such as whether a file has been discarded can be viewed in the job history.

  • When you receive a password-protected PDF file as an E-mail attachment, the file is saved in the Password Encrypted PDF User Box.

  • If an E-mail has no attachment, the E-mail is discarded.

Preparation required to use this function (for the administrator)

Configure a setting to use the E-mail RX Print function.

For details on the setting procedure, refer to Here.

  • When user authentication or account track is enabled, you must permit [Print without Authentication] (Here) (default: [Restrict]).

Configuring a print setting when sending an E-mail

The E-mail attachment that has been sent is printed on the machine according to the setting values of [Printer Settings] (Here). To change the print setting each time you sent an E-mail, enter a predetermined setting value into the Subject field of an E-mail in your E-mail program, and configure the desired print setting.

Enter the setting value in the "setting value@" format into the Subject field.

  • Entry example of specifying a single setting value: dup@

  • Entry example of specifying multiple setting values: dup, box1@

The available setting values are as follows.


Setting value




Sets both sides of paper to be printed on.


Sets a single side of paper to be printed on.

Original Orientation


Sets the original orientation to Portrait.


Sets the original orientation to Landscape.


Numeric Value

Specify the number of copies (1 to 9999) to be printed.


Column + Numeric value

Specify the number of (1 to 5) to be combined in one page.

Entry example: Column2

Row + Numeric value

Specify the number of (1 to 5) to be combined in one page.

Entry example: Row3

Recalling the copy program

m + Numeric value

Specify the registration number (1 to 30) of the copy program to be applied to printing.

Entry example: m1

Specifying a User Box

box + Numeric value

Specify the registration number (1 to 999999999) of the User Box to save files in.

If the registration number of a User Box that does not exist is specified, a new User Box is created automatically to save files.

Entry example: box1

  • A setting value entered after "@" is not considered to be a print setting value. If "@" is omitted, the entire subject text is considered to be a setting value.

  • The setting value is not case sensitive. Characters other than a setting value are invalid.

  • To specify multiple setting values, delimit them using ", (comma)".

  • If multiple setting values are specified in the same item, the setting value entered first is applied.

  • If the copy program is specified, its settings are prioritized, and other individual settings are disabled.

Receiving an E-mail on the machine and print a file

You can manually inquire the mail server about whether an E-mail arrives.

Tap [E-mail RX] to inquire the mail server. If there is an incoming E-mail, receive it and print its attachment.

  • The machine automatically inquires the mail server regarding the E-mail reception status at a predetermined interval (default: 15 minutes) depending on the E-mail RX setting. If an E-mail has arrived, the machine receives it and prints its attachment.

  • A password-protected PDF file is stored in the Password Encrypted PDF User Box. For details on how to operate a file saved in the Password Encrypted PDF User Box, refer to Here.